F.A.Q
1) What is Kimiso?
Kimiso is an online shopping portal for friends who enjoys the uniqueness of fashionable handmade accessories. Our accessories are made with quality and we aim to put a smile on our customers' faces everytime they shop with us.
2) How do I start shopping?
You can right awat starts shopping by clicking SHOP NOW!
3) What is the shipping and handling cost?
In order to give you the best offer, shipping & handling cost is at a flat rate of SGD$2 regardless of size and quantity. Take advantage of this promotion and consolidate your orders with your relatives and friends NOW!
4) What is Kimiso's return policy and how do I return a product?
You can view here our return policy. To ensure execellent customer service, we will do our best to attend to your needs. You can also email us at This e-mail address is being protected from spambots. You need JavaScript enabled to view it and we will be most glad to help.
5) What are the payment methods?
We accept Paypal as our main mode of payment.
But if you do not have a Paypal account and you resides in Singapore, simply email us at This e-mail address is being protected from spambots. You need JavaScript enabled to view it . We will contact you to arrange for a fund transfer.
We also provide "cash on delivery" if order exceeds SGD$80, as a way to thank you for your support.
6) Can I still get your accessories if I reside in countries other than Singapore?
Of course! When you pay by Paypal, the amount will be converted to your currency according to your bank rates. Shipment will take place accordingly after receiving your orders.
7) When can I get my great stuffs after I made my purchase?
We will perform a comprehensive quality check and ship out your orders within 5 working days after receiving your orders. An email will be sent to you once your orders are shipped out. Shipment may take up to 1 to 2 weeks depending on your country's custom.
8) Is there a need to register with Kimiso and how do I register?
The advantage of registering with Kimiso is that you do not have to key in your particulars every time you made a purchase. That will save you time to do shopping!
You can easily register with us for FREE by clicking "Create an account" on the left column of Kimiso's homepage.
Rest assure that Kimiso respects your privacy and your details are kept CONFIDENTIAL. We DO NOT pass your details to any third parties
9) What should I do if I have a technical difficulties?
If you encounter difficulties in our website, simple email us at This e-mail address is being protected from spambots. You need JavaScript enabled to view it or by clicking Contact Kimiso. We will get back to you within 3 working days.
10) I love making accessories too and will like to put my stuffs on sale in Kimiso.
Simply Contact Us if you wish to put up your handmade accessories for sale in Kimiso. We will get back and work with you if your items meet our quality requirements.
*Currently applicable to Singapore only.
